MetisWise Privacy Policy
Effective date: October 24, 2026
Who we are
MetisWise, Inc. (“MetisWise,” “we,” “us,” or “our”) is a Georgia, USA business located at 3 Central Plaza #154, Rome, GA 30161, USA. Contact us about privacy at privacy@metiswise.com.
This policy describes how we handle personal information connected with MetisWise.com, inquiries, consultation bookings, and our business relationships. We currently focus on the United States and Canada.
This policy does not replace a client services agreement or data processing agreement. When we process information on a client’s behalf, that work is governed by the applicable agreement and the client’s instructions. Contact the relevant client about information it controls.
Information we collect
When you contact us or arrange a consultation, we receive the information you provide, such as your name, email address, organization, appointment details, and the contents of your inquiry. We maintain information about prospective and existing customers in our customer relationship management system.
We also research and enrich business-contact profiles. This can involve information about professional roles, organizations, and business activities, rather than only information supplied directly in an inquiry.
Please do not send passwords, financial account details, government identification numbers, or confidential client records through general website inquiries. Contact us first to arrange an appropriate process if a project requires sensitive information.
Website technology
Our website uses WordPress.com and Jetpack technologies to deliver website content and support website operation, statistics, and performance measurement.
The website includes Jetpack Stats, an Automattic service for measuring visits and interactions. Automattic describes the information used by this feature as including IP addresses, browser information, visited and referring URLs, event times, language and country information, and WordPress.com account identifiers for logged-in visitors. MetisWise receives site statistics rather than individual visitor identities through this feature. See Automattic’s visitor notice at https://automattic.com/privacy-notice/.
WordPress.com and Jetpack features can use cookies and similar browser technologies, depending on the feature and whether a visitor is signed in. Your browser settings let you manage cookies and some other stored information. These settings may affect functionality and do not necessarily control all information processing.
The website continues to load Jetpack Stats when a browser sends a Do Not Track signal. Browser cookie settings do not necessarily stop statistics pixels from loading. For more information about Automattic’s cookies and related controls, see https://automattic.com/cookies/.
Where a comment feature is available, the comment fields request a name, email address, comment text, and an optional website address. Treat comments submitted through a public comment feature as information intended for public display; do not include confidential or sensitive information. Technical information may also be processed by the website provider as described in its visitor notice.
How we use information and AI tools
We use information to respond to inquiries, arrange consultations, understand potential business needs, manage business relationships, and provide support. Website statistics help us understand use of the website.
We use OpenAI’s ChatGPT and Microsoft’s Copilot for research, business-profile enrichment, and drafting outreach and support communications. Information processed in these tools may include business-contact information, profile information, and relevant inquiry or support content. The relevant technology provider processes information supplied to its service. This policy does not describe every use of AI within a separate client engagement; that work must be addressed in the applicable service and data processing arrangements.
Technology providers and other recipients
We use technology providers for hosting, communications, scheduling, customer relationship management, and AI processing. These include WordPress.com/Automattic for website technology, Microsoft Bookings for scheduling, Microsoft Dynamics 365 Sales for CRM, and OpenAI and Microsoft for the AI tools described above.
We do not currently have delivery or referral partner arrangements. We will not share your information with a delivery or referral partner without your consent. This is separate from processing by the technology providers used to operate our business.
Retention
Our standard retention period for CRM lead information is 90 days after our last contact. We may retain a lead record longer when we identify an ongoing business reason to keep it in the CRM. Existing customer records are retained separately from this lead-retention rule.
This 90-day period is specific to CRM lead records. It is not a promise that all information in email, booking systems, website logs, AI services, or backups is deleted on the same schedule. You can contact privacy@metiswise.com to ask about the retention of your information or request deletion, subject to applicable legal requirements and exceptions.
Your choices and privacy requests
Contact privacy@metiswise.com to ask about our practices or request access to, correction of, or deletion of your personal information. Depending on your location and the laws that apply, you may have additional rights and applicable exceptions. We may need information to verify your identity before responding.
Where processing depends on consent, you can contact us about withdrawing that consent, subject to applicable legal or contractual restrictions. We can explain how withdrawal would affect the relevant activity or service. A request concerning information we handle on a client’s behalf should be directed to that client.
You can raise a privacy concern with us using the contact information below. You may also have the right to complain to a relevant privacy regulator. Information about federal privacy rights and complaints in Canada is available from the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca/.
International processing
MetisWise is based in the United States. If you contact us from Canada, your information is received and handled by a US business. Processing by our technology providers depends on the services and arrangements used. Information processed in another country may be subject to that country’s laws and lawful access by its authorities. Contact us if you have questions about processing locations relevant to your information.
Other important information
Our website is intended for business and professional audiences. If you believe a child has provided personal information, contact privacy@metiswise.com so we can review the situation.
No website or method of electronic transmission or storage can be guaranteed completely secure.
Links may take you to services operated by other organizations, whose privacy notices describe their own practices. Information provided in a booking or other interaction with us remains subject to the relevant parts of this policy even when another provider supplies the technology.
Changes to this policy
We may update this policy as our practices change. We will post the revised policy with its effective date and provide any additional notice or obtain consent where required by applicable law.
Contact
privacy@metiswise.com
MetisWise, Inc.
3 Central Plaza #154
Rome, GA 30161, USA